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General Terms and Sales Conditions

Introduction

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our Elephant Sanctuary Thailand’s use of cookies in accordance with the terms of Elephant Sanctuary Thailand’s privacy policy.

License to use website

Unless otherwise stated, Elephant Sanctuary Thailand and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages [or [OTHER CONTENT]] from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website
  • redistribute material from this website (except for content specifically and expressly made available for redistribution).

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Elephant Sanctuary Thailand’s express written consent.

Restricted access

Access to certain areas of this website is restricted. Elephant Sanctuary Thailand reserves the right to restrict access to areas of this website, or indeed this entire website, at Elephant Sanctuary Thailand’s discretion.

If Elephant Sanctuary Thailand provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Elephant Sanctuary Thailand may disable your user ID and password in Elephant Sanctuary Thailand’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Elephant Sanctuary Thailand a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Elephant Sanctuary Thailand the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Elephant Sanctuary Thailand or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Elephant Sanctuary Thailand reserves the right to edit or remove any material submitted to this website, or stored on Elephant Sanctuary Thailand’s servers, or hosted or published upon this website.

Notwithstanding Elephant Sanctuary Thailand’s rights under these terms and conditions in relation to user content, Elephant Sanctuary Thailand does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Elephant Sanctuary Thailand makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Elephant Sanctuary Thailand does not warrant that:

this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

Limitations of liability

Elephant Sanctuary Thailand will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Elephant Sanctuary Thailand has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Elephant Sanctuary Thailand’s liability in respect of any:

  • death or personal injury caused by Elephant Sanctuary Thailand’s negligence;
  • fraud or fraudulent misrepresentation on the part of Elephant Sanctuary Thailand;
  • or matter which it would be illegal or unlawful for Elephant Sanctuary Thailand to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Elephant Sanctuary Thailand has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Elephant Sanctuary Thailand’s officers or employees in respect of any losses you suffer in connection with the website.

You agree that the limitations of warranties and liability set out in this website disclaimer will protect Elephant Sanctuary Thailand’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Elephant Sanctuary Thailand.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Elephant Sanctuary Thailand and undertake to keep Elephant Sanctuary Thailand indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Elephant Sanctuary Thailand to a third party in settlement of a claim or dispute on the advice of Elephant Sanctuary Thailand’s legal advisers) incurred or suffered by Elephant Sanctuary Thailand arising out of any breach by you of any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Elephant Sanctuary Thailand’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Elephant Sanctuary Thailand may take such action as Elephant Sanctuary Thailand deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Elephant Sanctuary Thailand may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Elephant Sanctuary Thailand may transfer, sub-contract or otherwise deal with Elephant Sanctuary Thailand’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Elephant Sanctuary Thailand in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Thailand law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Thailand.

Elephant Sanctuary Thailand’s details

The full name of Elephant Sanctuary Thailand is Elephant Sanctuary Thailand.

Elephant Sanctuary Thailand is registered in Thailand under registration number 0505553004042 by Tourist Information Center Co, Ltd.

Elephant Sanctuary Thailand’s registered address is 87 Sri Phoom Rd. – Chiang Mai 50200 – Thailand.

You can contact Elephant Sanctuary Thailand by email to elephantsanctuary@touristinformation.in.th

Sales conditions

General
All transactions on Elephant Sanctuary Thailand are subject to these terms and conditions, which prevail over any conditions of purchase. These general conditions of sale apply to all the benefits and  services by our Company.
The information in this site, tariffs or other documents do not bind our Company reserves the right to make any changes to the information provided in these documentations.
All orders will be completed online using the secure payment system Paypal or Omise. No other payment is accepted unless otherwise specific to our Company.

Prices and deadlines
The prices are exclusive of tax and are not delivered. Our company reserves the right to change  prices at any time without notice.
The delivery does not constitute a commitment of our Company. Notwithstanding this reservation, our company will do everything in its power to meet the deadlines it could indicate. Any transaction is subject to the vagaries of computer and our company is not liable for delays in product availability in response to such a hazard.

The products are normally available directly after the online purchase, in accordance with section 2-2.

Cancellation
It depends on each camp. If cancellation policy is not displayed on the booking page for a camp, then it will be as follow:
* More than 72h before departure : 100%
* Less than 48h and more than 24h: 70% of the total amount
* Less than 24h: strictly no refund

Payment Terms
Payments are due and payable without discount within thirty days from the date of the transaction.
Any payment not made on the date agreed to our billing address bears interest at a rate of 1% per month without any prior notice being required.
The mode of regulation is in effect the payment gateway via PayPal. No other mode of payment will be accepted unless explicitly granted in our society.
GUARANTEES AND REFUND POLICY

  • In case of impossibility to join the activity on the required date: no refund will be done.
  • In case of impossibility to join the activity X days before it starts: please check the sanctuary or package that you have booked. Refund policy will be different depending for each sanctuary as Elephant Sanctuary Thailand is only acting as a gateway between you and the sanctuary.
  • Any other case: no refund.